Frequently Asked Questions

The HHM Core AI Receptionist is a 24/7 automated answering system built specifically for contractors and trade businesses. It answers every call, qualifies leads, books appointments, and follows up — so you never miss a job opportunity, even when you're on the job site.

HHM Core is a division of HHM Custom Homes LLC — an unlimited licensed general contractor holding all-trade licenses in both North Carolina and South Carolina. This system wasn't built by a software company looking in from the outside. It was built by master tradesmen who understand exactly what contractors need. We're BBB Accredited, NC License #105266, SC License #127529.

Our system is built for the full range of home service and construction trades — including HVAC, plumbing, electrical, roofing, general contracting, landscaping, pest control, cleaning services, and more. If you're a contractor who answers calls and books jobs, this was built for you.

Yes — 100%. The AI Receptionist never sleeps, never takes a lunch break, and never lets a call go to voicemail. Whether it's 2am on a Sunday or the middle of a busy workday, every call is answered professionally and every lead is captured.

Simple — just call (229) 404-5312. The AI answers live. No booking required, no demo call to schedule. You'll hear exactly what your future customers will hear when they call your business.

When a caller reaches your AI Receptionist, it greets them professionally using your business name, asks the right qualifying questions for your trade, captures their contact info, and books them directly onto your calendar — all in real time. It also sends automated follow-up texts and emails to keep leads warm.

Depending on your plan, the AI Receptionist integrates with Google, Facebook, Instagram, Angi/HomeAdvisor, Thumbtack, Yelp, Houzz, Nextdoor, and more — capturing leads from every channel you're active on and routing them into one unified system.

Yes — bilingual (English & Spanish) AI is available on the Elite plan. The AI automatically detects the caller's language and responds accordingly, so you never lose a lead due to a language barrier.

Yes. Every plan includes a 7-day free trial — no charges until your trial ends. You can cancel anytime during the trial period. Start your trial at /free-trial or call us at (229) 404-5312 and we'll walk you through it.

All plans include 24/7 AI call answering, lead qualification, appointment booking, automated follow-up, and access to AI Website, Funnel, and Workflow Builders. Higher tiers add additional lead source integrations, a dedicated phone line, and on the Elite plan — bilingual AI and Hot Lead Live Transfer. Call (229) 404-5312 for a full breakdown or visit our plans page.

No contracts, no commitments. HHM Core operates on a simple monthly subscription. If it's not working for your business, you can cancel anytime — no penalties, no runaround.

Every AI Receptionist plan comes with built-in AI tools — including an AI Website Builder, AI Funnel Builder, and AI Workflow Builder. These are included at no extra charge, giving you everything you need to run and grow your trade business from one platform.

Most contractors are up and running within 24–48 hours. After you start your free trial, our team configures the AI with your business name, trade type, service area, and calendar. You'll be live and answering calls before your first week is out.

Our support team is here for you. You can reach us anytime at (229) 404-5312, visit your client portal at producthhmcore.hhmcustomhome.com, or use the Contact page to send us a message.

Yes. All data is encrypted and handled in compliance with industry-standard privacy practices. We never sell your data or your customers' data. Review our full Privacy Policy for details.